FAQ


How long will it take for me to get my product after my order has been placed?
We work as Swiftly as we can, attempting to ship out products in under two weeks, with shipping taking approximately one week.
 
Why does it take so long?
Each piece is handmade and carefully double and triple checked for imperfections. We take our time to give you the best.
 
What is your returns/exchanges policy?
Returns/exchanges can be made up to two weeks after a product has been received.
Each item includes a packing slip. Please include this with a note or e-mail about what problems you had with your product so we can make it right!

How do you keep my personal info secure?
Our website is encrypted with SSL (secure sockets layer). Check out the green padlock in the top of your browser.
 
What can I use to pay?
We accept credit cards through Square, our payments processor, cryptocurrencies through Coinbase Commerce, and Paypal payments.
 
Could you rush this order?
If you need your look and you need it now, don’t hesitate to contact us and we’ll see what we can do.