How long will it take for me to get my accessories after my order has been placed?

We work as Swiftly as we can, attempting to ship out products in under two weeks, with shipping taking approximately one week.

 

Why does it take so long?

Each piece is handmade and carefully double and triple checked for imperfections. Each crystal is applied and adhered by hand. We take our time to give you the best.

 

What is your returns/exchanges policy?

Repairs can be made up to two weeks after an accessory has been received. Since each piece is handmade to order, we cannot accept returns, meaning all sales are final.

Each item includes a packing slip with information regarding returns on it. Please include this with a note or e-mail about what you would like to have repaired so we can work as quickly as possible in getting your item back to you!

For repairs the only cost you pay is in shipping the product to us! After that we'll repair or replace it , and send it on out to you for free!

 

How do you keep my money and personal info secure?

Each transaction is conducted through PayPal, with its SSL (Secure Sockets Layer) protocol encryption.

 

What can I use to pay?

Anything PayPal accepts: MasterCard, Visa, American Express, Discover, or a PayPal account.

 

Could you rush this order?

If you need your super-fly punk glam and you need it now, don't hesitate to fire an email to studio@alacrito.us and we'll see what we can do.